General questions

Ads and subscription

Why are there ads on Darts24?

Revenue from the advertisements helps cover operational costs, ensuring users can access live scores and sports information without any charges. An ad-free subscription is currently available only on our iOS app, but we may introduce it to Android in the future.

Can I remove ads?

Yes, but for now only in the iOS app as part of a subscription. The subscription hides all banner advertising, not course content, which is also partly advertising but at the same time is an essential feature for our users.

Ad-free subscription - how does it work?

Subscriptions on iOS hide banner advertising within the iOS app across devices under the same Apple ID.

Betting content remains displayed as it brings value and a better experience to our users as well. In the future, it is possible that we will also allow betting content to be hidden for an additional fee. Furthermore, it is technically not possible to hide content collaborations (e.g. sponsored collaborations directly in a video or infographic) or ads in third-party players (e.g. YouTube).

Subscriptions for platforms other than iOS are not available at this time. When logging into a new iPhone, an existing subscription may need to be renewed in the app settings.

Ad-free subscription - Do I need to register with *Darts24* to purchase (or restore) my subscription?

No, you don't need to register with us. The subscription is connected to your Apple ID, which is independent of the registration to *Darts24*.

Ad-free subscription - How can I cancel my subscription?

You can easily cancel your iOS subscription in your Apple ID account under Subscriptions, or directly in the app under Settings > Subscription Settings.

Ad-free subscription - Why do I still see some ads?

Odds and betting content remains on display as it brings value and a better experience to our users. In the future, it is possible that we will also allow betting content to be hidden for an additional fee. Furthermore, it is technically not possible to hide content collaborations (e.g. sponsored collaborations directly in a video or infographic) or ads in third-party players (e.g. YouTube).

When logging into a new iPhone, an existing subscription may need to be renewed in the app settings. To restore them, logging your device into your Apple account (Apple ID) should be sufficient. If not sufficient, go to Settings > Upgrade to Darts24+ > Remove banner ads and click on “Restore previous subscription”.

Ad-free subscription - Why is the price of my iOS subscription increasing and/or why am I receiving emails and notifications about the price increase?

We value and are grateful for your support and hope that you'll stay with us. However, our iOS Subscription was for a very long time in a “test mode” state. Since we have introduced more sports data, news, video & audio content and become more efficient in advertising (and also added new advertising zones), the old solution was no longer working for us. The old pricing strategy wasn't helping us to give you the best live score service and sports news as it was not covering its original costs. In the future, we might introduce promotional pricing offers.

Notifications about price changes: There are two types of communication - automatic notifications & emails by the provider (for iOS, the provider is Apple). These are fully independent and automatic. The second type is notifications from us, and we do our best not to overcommunicate.